Remote Assistance

Welcome to the support page for Another 9, You have been directed to this page because you seek support from the Another 9 tech staff. Please click on the proper link as directed. Thank you for your patience.

	Start Remote Support Session for		Start a Support Chat Session
	Windows Mac Vista	OR

Directions for Remote Assistance with Screenshots

Windows Remote Assistance
Follow these instructions after clicking on the "CONNNECT" or "CONNECT VISTA" tab
Click Here to View

Click the "Run" button


Click the "Run" button


Enter 8 digit Session Code provide to you by Another 9

Mac OSX Remote Assistance
Follow these instructions after clicking on the "CONNECT MAC" tab above
Click Here to View

Click the "OK" button


Click the "Open" button


Double-Click file on desktop to run program


Click the "Open" button


Enter 8 digit Session Code provide to you by Another 9

NetViewer Remote Assistance
Follow these instructions after clicking on the "NETVIEWER" tab above
Click Here to View

Click the "Run" button


Click the "Run" button


Enter 8 digit Session Code provide to you by Another 9